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Putzmeister America, Inc.’s Customer Support – On the Leading Edge for You



Putzmeister America, Inc.’s Customer Support – On the Leading Edge for You

STURTEVANT, WI (August 10, 2009) – Putzmeister America, Inc.’s Customer Support is your one source for parts and support, and is unveiling its new image.

“Nothing is more critical than a job in progress on site. With a crew, schedules and reputations on the line, customers need support they can absolutely count on,” says Ian Moore, vice president – customer support for Putzmeister America. “And they can absolutely rely on Putzmeister America 24 hours a day.

“Supported by over 20,000 line items in our parts inventory and our extensive list of services offered, we really are the one source for all customers needs. We wanted to make sure we portrayed this in our new image because it’s imperative our customers know that Putzmeister America’s service locations in Santa Fe Springs, California and Sturtevant, Wisconsin are manned with factory-trained, highly qualified technicians and are fully stocked with parts to ensure complete professional support for them and their equipment.”

Both the West Coast Customer Support Center in Santa Fe Springs, California and the Midwest Customer Support Center in Sturtevant, Wisconsin provide:
•24/7 emergency service – both on- and off-site
•Next-day delivery of in-stock parts – including Mack parts
•On-site mobile Telebelt® service truck – belt splicing and repairs
•Efficient, qualified local representation
•Maintenance and warranty repairs
•On-call, expert technical support
•Complete start-up support and customized on-site training

“Given today’s tough economy, we know every efficiency counts to our customers,” adds Moore. “Our West Coast and Midwest Customer Support Centers help our customers extend the life of their equipment, reduce costly downtime and save money with our full line of services.”

To make requesting parts and service even more convenient for you, both the West Coast Customer Support and the Midwest Customer Support Center, have a 24-hour support hotline for you to call: 1-800-890-0269.

To start saving time and money, contact your Putzmeister Customer Support Center for promotions in your area today!