Putzmeister America, Inc. Customer Support Department Introduces Annual HBC Radio Maintenance Program
Putzmeister America, Inc. Customer Support Department Introduces Annual HBC Radio Maintenance ProgramNew service enhances offering of Putzmeister Electronic Repair Center (PERC)
STURTEVANT, WI (October 10, 2006) – With all its hours of valuable service, doesn’t an HBC radio remote deserve a little R & R? The Customer Support Department at Putzmeister certainly thinks so. While a proportional cable remote can certainly do the job, nothing beats the convenience and flexibility of a radio remote. To help ensure the ongoing performance of the radios supplied with Putzmeister equipment, the Putzmeister Electronic Repair Center (PERC) has launched a fast and affordable annual maintenance service program.
At only $535.00 list price per calendar year, the new service includes:
• Replacement of all caps and boots on toggle switches
• Replacement of the rubber bellows on the joysticks
• Inspection of all switches and joysticks for full functionality
• Replacement of the battery compartment for consistent contact and battery life
• Lubrication and grease for joysticks
• A new, fully charged battery
• Removal of concrete build-up, if needed
• Face replacement, if needed
• Replace hip belt, if needed
Striving for the quickest turnarounds possible, radios requiring regular maintenance service under this program can expect a turnaround of three business days. Customers requiring more in-depth service will be contacted in advance.
“A piece of equipment is only as strong as its weakest link,” says Putzmeister Parts Manager Dennis Kueffler. “It’s our goal to ensure that operators are able to take full advantage of their equipment’s high performance capabilities every day, on every job. Having a reliable radio is key to fulfilling this commitment.”
Designed to test and repair all cable and radio remote controls from various brand name suppliers, PERC is an authorized HBC radio repair facility. PERC is fully equipped with state-of-the-art testing equipment and the advanced tools needed for electronic repairs or service modifications. In addition to in-house and field-service assistance for electrical problems, the department also handles select warranty repairs on electronic components.
For additional details, contact the Putzmeister Customer Support Department at
(800) 890-0269 or visit the company’s web site at www.putzmeister.com.