Moore Promoted to Director of Customer Support at Putzmeister America, Inc.
Moore Promoted to Director of Customer Support at Putzmeister America, Inc.STURTEVANT, WI (November 1, 2006) – Putzmeister America has promoted Ian Moore as Director of Customer Support, responsible for service and support of the company’s full range of concrete and material placing equipment. He will be based from Putzmeister’s main North American facility in Sturtevant, Wisconsin.
In his new management role, Moore is accountable for the continued growth and enrichment of the Customer Support Group. This includes field and in-house customer service, aftermarket parts sales, warranty administration, training and all related technical support functions. In addition, he will oversee the West Coast Customer Support Center.
Highly knowledgeable about Putzmeister operations around the world, Moore has worked for Putzmeister companies in Germany, Malaysia and Singapore. In 2002, he joined Putzmeister America as a Technical Support Engineer. Two years later, he relocated to California with his advancement to Manager for the company’s West Coast Customer Support Center.
Moore reports directly to Dave Adams, President and CEO of Putzmeister America. “Ian already has extensive experience and familiarity with Putzmeister equipment as well as exceptional rapport with our customers,” Adams says. “He has continued to advance within our company, as he rolls up his sleeves and works as a team player to ensure the highest level of customer satisfaction.”
Responsible for supporting a comprehensive range of Putzmeister products, Moore will oversee support for truck-mounted concrete boom pumps, separate placing booms, Telebelt® conveyors, Thom-Katt® and large line trailer pumps, mortar machines, tunneling equipment and industrial pumps.
Moore is originally from Australia where he earned a Bachelor’s degree in Mechanical Engineering. This fall, he is relocating to Wisconsin with his wife and two sons. He can be reached at (800) 890-0269, (262) 886-3200 or via e-mail at email@example.com